Terms of Service

1) Acceptance of terms ✅

These Terms of Service ("Terms") govern your access to and use of the website operated by The Library House Ltd ("The Library House", "we", "us", "our"). By accessing or using this website, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the website.

Minimum age: you must be at least 16 years old to use this website. If you are under 18, you should use the website only with the involvement and consent of a parent or legal guardian.

2) Description of services 🛍️

The Library House is a UK-based online shop and design support studio focused on private libraries, reading rooms, and study interiors. Through the website, we may provide:

• Product information, curated collections, and general guidance related to bookcases, ladders, lighting, and decor.
• Consultation and planning support, including suggestions on layout, sizing, finishes, and placement.
• Content in our Journal intended for general inspiration and education.

Any specific deliverables, fees, lead times, or payment terms for design support will be confirmed in writing before you commit. Product availability and fulfilment details may vary by item and supplier.

3) User obligations 🔒

When using this website, you agree that you will:

• Use the website only for lawful purposes and in a way that does not infringe the rights of others.
• Not attempt to gain unauthorised access to the website, servers, or associated systems.
• Not scrape, crawl, or harvest data from the website using automated means, except where permitted by law and our robots directives.
• Not impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Not introduce malware, viruses, or any harmful code, and not attempt to disrupt the integrity or performance of the website.

4) Intellectual property 📚

All content on this website, including text, layout, graphics, icons, product descriptions, and editorial content, is owned by or licensed to The Library House Ltd and is protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the website for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works from, or publicly display any part of the website without our prior written permission, except where permitted by law.

5) Disclaimers 🧾

The website and its content are provided on an "as is" and "as available" basis. While we take care to keep information accurate and up to date, we do not warrant that all content is complete, error-free, or suitable for your specific needs.

Any guidance or design suggestions provided through the website or consultation communications are general in nature unless explicitly agreed in writing as part of a paid service. You are responsible for confirming measurements, installation requirements, building constraints, and suitability for your property before purchasing or installing any item.

We do not guarantee that the website will be uninterrupted, secure, or free from technical issues. We may change, suspend, or discontinue parts of the website at any time.

6) Limitation of liability 🧱

To the maximum extent permitted by law, The Library House Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, goodwill, or data, arising out of or related to your use of (or inability to use) the website.

To the extent permitted by law, our total liability for direct damages arising out of or related to these Terms or your use of the website shall be limited to the greater of: (a) £100, or (b) the amounts you paid to us for the relevant paid service giving rise to the claim (if any).

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under UK law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

7) Indemnification 🛡️

You agree to indemnify and hold harmless The Library House Ltd, its directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected with your misuse of the website, your breach of these Terms, or your violation of any law or third-party rights.

8) Third-party links 🔗

This website may reference or link to third-party websites, services, or content. We do not control those third-party resources and are not responsible for their availability, content, policies, or practices. Your use of third-party sites is at your own risk and subject to their terms.

9) Privacy 🔍

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and share personal data, including cookie-based analytics and advertising where you have provided consent.

10) Governing law and jurisdiction 🇬🇧

These Terms are governed by and construed in accordance with the laws of England and Wales.

Subject to the Dispute Resolution section below, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or your use of the website.

11) Dispute resolution 🤝

If you have a concern or dispute, please contact us first and we will attempt to resolve it informally and in good faith. You can reach us at [email protected].

If we cannot resolve the dispute informally within 30 days, either party may bring proceedings in the courts of England and Wales as described above.

12) Termination ⛔

We may suspend or terminate your access to the website at any time if we reasonably believe you have violated these Terms, attempted to compromise site security, or used the website unlawfully.

Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will continue to apply.

13) Changes to terms 🗓️

We may update these Terms from time to time. If we make material changes, we will provide notice at least 14 days before the updated Terms take effect by posting a notice on the homepage or within the website interface.

Your continued use of the website after the effective date of the updated Terms constitutes your acceptance of the updated Terms.

14) Contact information ✉️

If you have questions about these Terms, contact: