1) Who we are 📚
The Library House Ltd (referred to as "The Library House", "we", "us", or "our") is a United Kingdom business supplying curated products and design support for private libraries, reading rooms, and study interiors. This website provides information about our collections, services, and ways to contact us.
Legal entity: The Library House Ltd
Address: 1 New Change, City of London, London EC4M 9AF, United Kingdom
Email: [email protected]
Phone: +44 20 7946 2841
3) Consent and cookie controls ⚙️
Our consent banner provides three options: "Accept All", "Reject Non-Essential", and "Manage Preferences". Analytics and marketing cookies are not activated until you consent. Your selection is stored in localStorage for 12 months, and the panel can be dismissed by rejecting non-essential cookies.
Consent statement
By clicking 'Accept All Cookies', you consent to the storing of cookies on your device for analytics and advertising purposes, including personalized advertising delivered by Google and Meta. You may withdraw consent at any time through the cookie preferences panel without affecting the lawfulness of processing that occurred before withdrawal.
EEA / UK users
Users in the European Economic Area and the United Kingdom receive this consent notice in compliance with the General Data Protection Regulation (GDPR) and UK GDPR. Marketing and analytics cookies are activated solely after explicit, informed, freely given consent under GDPR Article 6(1)(a). Consent is recorded with a timestamp and may be audited upon request.
Withdrawal of consent
You may withdraw consent at any time by clicking 'Manage cookie preferences' in the website footer, or by clearing cookies via your browser settings. Withdrawal does not affect processing that occurred while consent was valid.
4) Marketing cookies disclosures 📣
When you consent to marketing / advertising cookies, we may use third-party tools to deliver ads, run remarketing campaigns, and measure conversions that occur after you interact with an advertisement.
Third-party ad serving
Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and other sites on the internet.
Advertising partners
We may work with advertising partners such as Google and Meta to deliver advertisements tailored to your interests across various websites and platforms.
Remarketing
We may use remarketing services to advertise to previous visitors of our website. After visiting our site, you may see our ads on other websites, apps, or platforms you visit.
YouTube and Display Network
Advertisements may appear across Google services including YouTube, Gmail, and the Google Display Network.
Tracking technologies
We use the following tracking technologies on this website:
- Cookies (first-party and third-party)
- Tracking pixels (Google Ads tag / gtag.js, Meta Pixel)
- Device identifiers (browser fingerprint, IP address)
- Conversion event tags
Advertising measurement
We use conversion tracking to understand which advertisements lead to actions on our website such as form submissions, calls, or purchases. This allows us to measure campaign effectiveness and allocate budget appropriately. Conversion data may be shared with Google Ads and Meta.
Technologies in use
Advertising and analytics technologies active on this site:
- Google Ads (gtag.js / Google Tag Manager)
- Google Analytics 4
- Google Remarketing Tag
- Meta Pixel (Facebook / Instagram)
Opt-out from personalised advertising
You may opt out of personalized advertising at any time: Google Ads Settings: https://adssettings.google.com Your Online Choices (EU): https://www.youronlinechoices.eu Network Advertising Initiative: https://optout.networkadvertising.org Digital Advertising Alliance: https://optout.aboutads.info Opting out does not remove ads entirely; you will continue to see non-personalized advertisements.
Cookie preference management
You can update your choices at any time. Use the link labeled to open the cookie consent panel and accept or reject each category independently.
6) Lead Forms and Contact Requests ✉️
When you submit a contact form, request a quote, or register interest in our services, we collect the information you provide. This typically includes: full name, email address, phone number, and your message.
Legal basis: consent (GDPR Art. 6.1.a) and, where a service relationship exists, performance of a contract (GDPR Art. 6.1.b).
Retention: form submission data is retained for up to 2 years from the date of submission, unless a longer period is required by applicable law.
You may request deletion of your data at any time by contacting us at the email address in this policy.
A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgment of this policy.
7) Google Services and Advertising 🔎
This website uses the following Google services:
- Google Analytics 4: collects anonymized usage data, device info, and behavioral signals. IP anonymization is enabled. Data retention is set to 14 months. Users may opt out via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
- Google Ads Conversion Tracking: records when a user completes a defined action (form submission, call, purchase) after clicking one of our ads. This data is used solely for measuring ad campaign performance.
- Google Remarketing: allows us to show ads to previous visitors across Google's network. Remarketing lists are not created from sensitive data categories (health, finance, religion, sexual orientation).
- Google Tag Manager: deploys tracking tags on our behalf. No personal data is collected by GTM itself; it acts as a container for the tags listed above.
Google's advertising products are governed by: https://policies.google.com/technologies/ads
8) Meta Advertising Services 📍
This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record:
- Page views and time on site
- Specific conversion events (form submissions, purchases)
- Custom audience membership for retargeting purposes
We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.
Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Refer to Meta's Data Policy: https://www.facebook.com/privacy/policy
To manage your ad preferences on Meta platforms, visit: https://www.facebook.com/adpreferences/
9) Prohibited content declaration ✅
This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full.
10) Landing page integrity statement 🧾
The content of this website accurately represents the products and services advertised. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website.
11) Children's privacy 👶
This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at the address in this policy if you believe we have received data from a minor.
12) International data transfers 🌍
Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based.
These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us directly.
13) User rights (GDPR Articles 15 to 22) ⚖️
If you are located in the EEA or UK, you have the following rights:
- Access (Art. 15): request a copy of data we hold about you
- Rectification (Art. 16): correct inaccurate or incomplete data
- Erasure (Art. 17): request deletion ("right to be forgotten")
- Restriction (Art. 18): limit how we process your data
- Portability (Art. 20): receive your data in a structured, machine-readable format
- Objection (Art. 21): object to processing based on legitimate interest
- Withdraw consent (Art. 7.3): revoke consent at any time without penalty
To exercise any right, email us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority:
EU users: https://edpb.europa.eu
UK users: https://ico.org.uk
14) What data we collect 🗂️
Depending on how you use our website, we may collect the following categories of data:
- Full name
- Email address
- Phone number
- IP address
- Browser type and version
- Device type and operating system
- Cookies and tracking identifiers
- Usage data (pages visited, time on site, click paths)
- Form submission content
- Conversion events (form submits, calls, purchases)
We aim to collect only what is necessary for the purposes described in this policy. We do not ask visitors to provide sensitive personal data through standard contact routes.
15) Legal basis for processing (GDPR Art. 6) 🏛️
Where UK GDPR / GDPR applies, we rely on the following lawful bases:
Contact form data
Consent (Art. 6.1.a) and contract performance (Art. 6.1.b)
Analytics data
Consent (Art. 6.1.a)
Marketing / remarketing data
Consent (Art. 6.1.a)
Security and fraud prevention
Legitimate interest (Art. 6.1.f)
16) Retention periods ⏳
We keep personal data for no longer than necessary for the purposes set out in this policy, unless a longer period is required by law. Our standard retention periods are:
- Contact form submissions: 2 years
- Analytics data (GA4): 14 months
- Marketing cookies (Google Ads): up to 540 days
- Email communications: duration of relationship plus 1 year
- Server logs: 90 days
- Cookie consent records: 3 years (audit requirement)
17) Policy metadata 📝
Last Updated: February 19, 2026
Effective Date: February 19, 2026
If we make material changes to this policy, we will post a notice on the homepage at least 14 days before the changes take effect. For clarity, we may also adjust the "Last Updated" date.
If you have questions about this policy or want to exercise your rights, contact us at [email protected].
